WhatLetter – Professional Dispute Letter Services
Win Your Disputes with WhatLetter
Need a professionally written dispute letter? WhatLetter is Australia’s trusted service for persuasive complaint and dispute letters that demand action — whether you're disputing a credit default, challenging a fine, or resolving a business issue.
Powerful Letters.
Effective Results.
Get professionally written dispute letters that make an impact
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At WhatLetter, we don’t just write letters — we solve problems. We provide persuasive, professional, and legally-informed dispute letters for everyday Australians who need a voice that gets heard. Whether you’re dealing with unfair treatment, incorrect charges, stubborn companies or government bodies — we’re here to help.
One-off Letter – Only $49
Get a powerful, custom-written dispute letter tailored to your exact issue. Whether it’s credit, tenancy, workplace, council, or any other problem — the price is always the same.
Price: $49 per letter – professionally written and delivered ready to send.
You’ll receive:
A one-off, fully tailored dispute letter written from scratch
Clear structure and persuasive language
Up to 5 generous revisions included
Delivered by email, ready for you to send
No consent form or follow-up required — it’s yours to use
Full Matter VIP Service – $399
Prefer to leave it all in our hands? Choose our Full Matter VIP Service for one issue, and we’ll take care of everything from beginning to end.
Price: $399 – includes unlimited communication and letter-writing for that matter
Here’s what’s included:
Complete handling of your matter from start to finish
We write all letters needed, provide guidance, and respond to developments
You sign a privacy consent form so we can handle communications directly
The other party can email us — we’ll manage everything professionally
Perfect for those who don’t want to deal with the back-and-forth — we take care of it all.
Types of Letters We Offer
We write letters for all types of matters, including but not limited to:
General Disputes – Personal or business-related disagreements where a clear, firm letter can resolve the situation
Credit & Financial Disputes – Incorrect defaults, unjust charges, payment disputes, credit report corrections
Employment Issues – Unfair dismissal, workplace bullying, unpaid wages, underpayment, discrimination
Tenancy & Real Estate Disputes – Bond disputes, urgent repairs, rent overcharges, agent misconduct
Business & Consumer Complaints – Faulty products, misleading conduct, no refunds, scam recovery
Government & Ombudsman Complaints – Escalated disputes with AFCA, Fair Work, local council, Centrelink, NDIS, etc.
School & Education Complaints – Student bullying, staff misconduct, unfair treatment, complaints to school boards
Council & Regulatory Bodies – Fines, local disputes, access issues, tree or fence matters, development objections
Healthcare Complaints – Medical negligence, unfair treatment by hospitals or providers, health fund disputes
Insurance Disputes – Denied claims, delays, underpayment, or bad-faith behaviour by insurers
Debt & Collections Issues – Harassment by debt collectors, contesting debt, payment plans
Telecommunications & Utilities – Internet outages, overcharging, contract issues, unfair cancellation fees
Family or Personal Matters – Informal agreements, family conflicts, inheritance issues (non-legal letters only)
If it can be put in writing, we’ll write it — with clarity, strength, and impact.
Important Notes:
All payments are upfront before work begins
Payment is via secure card checkout
The VIP service is limited to one dispute topic or issue — additional issues require a separate booking
If you’re unsure which option suits you best, customers can reach out to us any time
MEET YOUR LETTER WRITER
WhatLetter is led by an admitted legal practitioner with extensive experience in consumer disputes, regulatory matters, and persuasive written advocacy. Every letter is backed by deep knowledge of complaint-handling processes and the legal frameworks that govern them.
Whether you're dealing with a credit issue, tenancy dispute, unfair workplace treatment or a challenge involving government or private institutions — we ensure your message is clear, professional and taken seriously.
⚖️ Please note: While the owner of WhatLetter is an admitted legal practitioner, this service is not a law practice and does not provide legal advice, legal representation, or any form of legal advocacy. All letters are prepared strictly for personal use, or — for VIP clients — as administrative assistance in written communications, based entirely on the information provided by the client. WhatLetter does not act on your behalf in a legal capacity, nor does it guarantee legal outcomes. The author’s surname is withheld for privacy. This service operates independently and is not affiliated with any legal firm or body.
Michael – Dispute Letter Specialist
Admitted Legal Practitioner (Non-Advisory Service)
Whether you need just one powerful letter or want us to handle everything for you, our streamlined 4-step process ensures results.
We guarantee the best
Dispute Letter Writing
1. Tell Us What Happened
Start by sharing the details of your issue — credit, tenancy, workplace, council or anything else. We use your information to fully understand your situation.
2. We Craft Your Letter
Our dispute specialist prepares a tailored, persuasive letter designed to get attention and action. If you're on our VIP service, we also handle additional letters as needed throughout your matter.
3. Review & Refine
You’ll receive a draft to review before anything is sent. We offer up to 5 generous revisions to make sure your letter is accurate, persuasive, and perfectly reflects your situation — whether you're sending it yourself or we’re handling it for you.
4. You Send — Or We Handle It
With the $49 service, you send the letter yourself — it's ready to go. On VIP, we handle all back-and-forth communication for you, keeping everything professional and stress-free.
WHY CHOOSE WHATLETTER?
Tailored Letters That Get Results
We don’t use templates. Every letter is written from scratch, uniquely designed to match your situation, tone and objectives — for maximum credibility and impact.
Up to 5 Free Revisions
You deserve to feel confident. That’s why we offer up to 5 generous revisions, making sure your letter sounds exactly how it should before you send it.
End-to-End Communication Option
Choose our VIP Full Matter Service and we’ll manage everything — from initial contact to final resolution — including all the back-and-forth correspondence on your behalf.
Premium Service Without the Legal Price Tag
Our pricing is fair, transparent and value-packed — so you get expert support without breaking the bank.
OUR PROCESS – START TO FINISH
Step 1: Submit Your Details
Tell us what’s happened. We’ll carefully review your matter and gather the relevant facts before we begin writing.
Step 2: We Draft Your Letter
Our specialist prepares a powerful, professionally written letter using clear structure and persuasive, results-driven language.
Step 3: Review & Revise
You’ll receive a draft and have up to 5 revisions included — ensuring your letter reflects your voice and concerns perfectly.
Step 4: (Optional) VIP Communication Handling
For clients who prefer a full hands-off experience, our VIP service includes complete handling of correspondence until your matter is resolved.
Customise your Letter Today!
Get a powerful, custom-written dispute letter tailored to your exact issue. Whether it’s credit, tenancy, workplace, council, or any other problem
Prefer to leave it all in our hands? Choose our Full Matter VIP Service for one issue, and we’ll take care of everything from beginning to end.
WHATLETTER VS HIRING A LAWYER
| WhatLetter | Traditional Lawyer | |
|---|---|---|
| Service Type | Custom-written letters & admin communication | Legal advice, representation & court documents |
| Pricing | Fixed price: $49 or $399 (Inc. GST) | Often $250–$600 per hour + GST |
| Turnaround Time | Fast – letters ready within days | Varies – weeks depending on availability |
| Personalisation | Tailored to your issue – no templates used | Yes – often includes legal strategy |
| Communication Load | Low – we handle the writing & comms | Higher – multiple meetings, calls & updates |
| Best For | Straightforward disputes needing strong letters | Legal disputes requiring legal advice or court action |
This table is provided for general guidance only. It does not constitute legal advice and should not be relied on as a substitute for professional legal consultation where required.
WHAT WE CAN AND CAN’T DO
| What We Can Do | What We Can’t Do |
|---|---|
| Draft persuasive complaint & dispute letters | Give legal advice or interpret laws |
| Handle all communication for your dispute (VIP) | Appear in court or represent you legally |
| Support you with document writing & admin | File court documents like Statements of Claim |
| Provide tailored communication based on your details | Act as your lawyer, attorney or legal representative |
Our service is provided by an admitted legal practitioner in a non-advisory capacity. It is not a law practice and does not offer legal representation or outcomes. Always seek legal advice where required.
What Our Customers Are Saying
Hear from some of the customers who have used WhatLetter to resolve their disputes successfully.
I was overwhelmed dealing with a major telco dispute until WhatLetter created a professional complaint letter for me. I sent it the same day and received a positive response within 72 hours.
I’d tried writing a refund request to an airline myself and got nowhere. The letter I got from WhatLetter nailed it. They understood my situation and made it easy for me to just hit send.
I had a complex issue with a government agency. WhatLetter gave me a customised letter that got straight to the point, professionally. I would’ve paid triple for the result I got
I had no idea how to deal with a false default on my credit file. WhatLetter guided me through it and created a dispute letter that made the credit provider back down.
Their service was clear, fast and effective. I used their letter to challenge a traffic fine and was let off completely. Couldn’t be happier
I wasn’t sure if a letter would help, but WhatLetter gave me confidence and a perfectly worded document. It made the business take me seriously straight away.
WhatLetter turned a stressful complaint into a clear, professional process. The letter was better than I could have imagined. Highly recommend.
The service felt personal and expert. I received a letter that made my issue feel acknowledged and resolved. Great value and even better outcome.
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1. Professionally Written, Ready to Send
Skip the hassle—get a dispute letter crafted by experts, ready for immediate use.
2. Custom-Tailored for Maximum Impact
Every letter is personalised to fit your unique situation and maximise results.
3. Save Time & Effort
No need to stress over wording or formatting—we handle everything for you.
4. Proven to Get Responses
Crafted with persuasive language and legal precision to increase response rates.
5. Affordable & Effective
A professional-quality letter at a fraction of the cost of hiring an lawyer.
6. Easy & Fast Process
Just provide details, and we’ll deliver a polished letter in no time.
7. Confidential & Secure
Your information stays private—100% secure and never shared.
