Our Services
At WhatLetter, we provide professional correspondence drafting and administrative assistance for individuals and businesses across Australia. Whether you need a dispute letter, complaint letter, refund request or formal response, we prepare clear, structured correspondence tailored to your specific situation.
From financial and consumer disputes to tenancy, workplace, insurance, government and other everyday matters, our service makes it easier to communicate your concerns professionally and clearly. You provide the relevant information about your situation, and we turn it into professionally drafted correspondence that is ready for you to review and send.
For customers who need more than a single letter, our Full Matter Correspondence service provides ongoing correspondence and administrative support for one specific matter, subject to the scope of the service.
WhatLetter is not a law practice and does not provide legal advice, legal representation or guaranteed outcomes. If you require legal advice or representation, you should consult a practising Australian lawyer.
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Describe your situation in your own words and we'll identify the closest WhatLetter correspondence option.
One-off Dispute Letter – $49
Need one professionally written letter for a specific situation? Our Single Letter service provides a custom, professionally drafted letter tailored to the circumstances and information you provide.
Whether you are dealing with a financial dispute, tenancy issue, consumer complaint, workplace concern, council matter, insurance dispute or another situation requiring formal correspondence, we make it easier to communicate your position clearly and professionally.
What's Included
- A custom letter prepared specifically for your situation
- Clear, professional and appropriately structured correspondence
- Professional tone tailored to the circumstances
- Up to 5 revisions
- Delivered ready for you to review and send
- No ongoing commitment required
Price: $49 including GST — one professionally drafted letter for your specific situation.
Full Matter Correspondence – $399
Need ongoing correspondence for one specific matter? Our Full Matter Correspondence service is designed for customers who need more than a single letter and want ongoing assistance preparing and responding to correspondence throughout their matter.
We can assist with preparing correspondence based on the information and instructions you provide, including follow-up letters and responses as the matter progresses.
What's Included
- Ongoing correspondence support for one specific matter
- Letters and written responses prepared around your circumstances
- Professional follow-up correspondence as required
- Assistance preparing responses to correspondence you receive
- Ongoing administrative support throughout the scope of the service
- A signed privacy consent form is required
Price: $399 including GST — ongoing correspondence and administrative support for one specific matter.
Ready to Get Started?
Visit our Shop to choose the service that best suits your situation and have your correspondence prepared professionally, clearly and specifically around your circumstances.
Please note: WhatLetter is not a law practice and does not provide legal advice, legal representation or guaranteed outcomes. The Full Matter Correspondence service does not constitute legal representation or act as a solicitor-client service.
Why Choose WhatLetter?
- ✅ Professionally drafted correspondence prepared specifically around your situation and the information you provide.
- ✅ Custom-tailored, not generic templates — your letter is structured around the circumstances, concerns and outcome you want to communicate.
- ✅ Clear and professional communication designed to help you present your position in a structured and easy-to-understand way.
- ✅ A wide range of specialist letters covering consumer complaints, financial disputes, tenancy, employment, insurance, government, business and other everyday matters.
- ✅ Flexible service options — choose a $49 Single Letter for one specific issue or $399 Full Matter Correspondence for ongoing assistance with one matter.
- ✅ Convenient and cost-effective — get professionally prepared correspondence without the cost of engaging a solicitor simply to draft routine correspondence.
Have an important issue that needs to be put in writing? Choose a professionally drafted letter tailored to your circumstances and communicate your concerns clearly, professionally and with confidence.
Next Steps
- Choose the service that best fits your needs.
- Submit your information through our simple and secure order form.
- Receive your first draft within 24 hours.
- Provide your feedback and receive up to 5 revisions to ensure your correspondence is clear and accurately reflects your situation.
- Need ongoing assistance? Our Full Matter Correspondence service provides continued correspondence and administrative support for one specific matter, including follow-up letters and responses as required.
Ready to put your issue in writing? Order your professionally drafted correspondence today and take the next step towards communicating your position clearly and professionally.
