What Our Customers Are Saying

Hear from some of the customers who have used WhatLetter to resolve their disputes successfully.

"I was overwhelmed dealing with a major telco dispute until WhatLetter created a professional complaint letter for me. I sent it the same day and received a positive response within 72 hours."

— Sarah P., Brisbane QLD

"I’d tried writing a refund request to an airline myself and got nowhere. The letter I got from WhatLetter nailed it. They understood my situation and made it easy for me to just hit send."

— Nathan R., Melbourne VIC

"I had a complex issue with a government agency. WhatLetter gave me a customised letter that got straight to the point, professionally. I would’ve paid triple for the result I got."

— Helen T., Parramatta NSW

"I had no idea how to deal with a false default on my credit file. WhatLetter guided me through it and created a dispute letter that made the credit provider back down."

— Tom D., Gold Coast QLD

"Their service was clear, fast and effective. I used their letter to challenge a traffic fine and was let off completely. Couldn’t be happier."

— Marcus W., Adelaide SA

"I wasn’t sure if a letter would help, but WhatLetter gave me confidence and a perfectly worded document. It made the business take me seriously straight away."

— Rachel E., Fremantle WA

"WhatLetter turned a stressful complaint into a clear, professional process. The letter was better than I could have imagined. Highly recommend."

— Steve J., Canberra ACT

"The service felt personal and expert. I received a letter that made my issue feel acknowledged and resolved. Great value and even better outcome."

— Eliza K., Hobart TAS