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Consumer Product Fault Complaint Letter
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Internet and Phone Service Complaint Letter

Price range: $49.00 through $399.00 (Inc. GST)

Take on telcos like Telstra, Optus,Vodafone and others with a complaint letter referencing the TIO. Get faster resolutions for internet and phone issues.

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Description

Internet & Phone Service Complaint Letter

Telecommunications complaints are one of the top issues in Australia. Our Internet and Phone Service Complaint Letter makes providers take your issue seriously, while preparing your case for escalation to the Telecommunications Industry Ombudsman (TIO).

Common Complaints

  • Slow or unreliable internet.
  • Billing errors and overcharges.
  • Unfair cancellation fees.

Regulators Involved

  • TIO – complaints handling.
  • ACCC – consumer rights and competition issues.

DIY vs Our Letter

DIY Our Letter
Weak general complaints References TIO complaint rights
Ignored by telcos Strong wording demands action
No escalation path Sets up TIO escalation

What You Get

A complaint letter that forces providers to address issues or face escalation to the TIO.

⚖️ Note: Service provides administrative letters only, not legal advice.

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