About Us
At WhatLetter, our mission is simple: to empower everyday Australians by providing professional, efficient, and affordable dispute resolution services without the need for costly legal representation.
We understand that dealing with disputes can be stressful and overwhelming. Whether you’re facing unfair treatment from a business, credit issues, or employment disputes, our goal is to provide you with the tools and support you need to address your concerns effectively—without the complicated language, excessive fees, or the need for legal representation.
Our Mission
Our mission is simple: to provide clear, effective, and persuasive dispute letters that help our clients resolve their issues quickly and efficiently.
We aim to bridge the gap between consumers and organization by delivering letters that are:
Professional & Legally Sound – Written with legal expertise but without complex legal jargon.
Persuasive & Structured – Designed to command attention and elicit responses.
Customisable & Effective – Tailored to your specific situation with a focus on results.
WhatLetter is here to make it easier for individuals to navigate disputes, ensuring that you get clear, actionable, and well-drafted communications to resolve your issues quickly and efficiently. We take the guesswork out of the process, delivering professionally written letters tailored specifically to your situation.
We work through every aspect at the planning
Our company history and facts
Our goal is to assist individuals in navigating everyday issues—whether it’s credit reporting errors, unfair business practices, or workplace disputes—through expertly written letters that demand attention and get results.
Design & development process demonstration
We aren’t a law firm, but we do operate with a professional understanding of how to handle disputes. Our service focuses on providing legal-style correspondence that is persuasive, effective, and customised to your specific needs.
Our Approach
At What Letter, we prioritize customer satisfaction and results. Our letters are:
Customised: No generic templates—each letter is tailored to your specific case.
Action-Oriented: We structure letters to prompt responses and resolutions.
Professionally Crafted: With years of experience, we ensure clarity and impact in every document.
We understand that disputes can be stressful, which is why our service is designed to make the process as simple and effective as possible. Let us help you communicate confidently and get the results you deserve.
Why Choose WhatLetter?
No Legal Jargon: We provide clear, concise, and professional letters that anyone can understand. Our communications are designed to get straight to the point, while still ensuring all the necessary details are included.
Clear Focus on Dispute Resolution: We are not providing legal advice, and we’re not here to offer formal representation in court. What we do provide is professionally crafted letters that make it easier for you to assert your rights and get the resolution you need.
Affordable and Transparent Pricing: Our pricing is competitive and simple. We make it clear what you’ll be paying for, with no hidden charges or surprise fees.
End-to-End Service: From the initial consultation to final submission, we handle your dispute letters from start to finish. We don’t just stop at the letter—we ensure you have the tools you need for success, including revision options and guidance on submitting your letters.
Expertly Written Letters: We bring knowledge of how to write letters that will grab attention, be taken seriously, and increase the chance of a favorable resolution. While we’re not offering legal advice, our team knows how to make your case as strong as possible.
What Makes Us Different?
1.
Unlike traditional legal services, we do not provide formal legal representation. Instead, we give you access to highly professional dispute resolution tools that are affordable and designed to handle everyday issues that don’t require extensive legal involvement.
2.
Full Correspondence Support: From drafting your first letter to helping you manage any follow-up correspondence, we handle the process from start to finish. Our service ensures you don’t have to worry about complex legal procedures—just a professional, well-drafted response that works.
3.
No Lawyers, No Fees: We keep it simple, with no hourly fees or complex legal procedures. Our focus is on resolving your disputes through expertly written letters without the need for a lawyer.
4.
Efficient and Professional: We take care of everything you need for successful dispute resolution, including multiple revisions to ensure your letter is perfect before it’s sent.
Who We Are
At WhatLetter, we have a team of experienced professionals who understand the process of resolving disputes in a way that’s simple, clear, and effective. While we are not providing legal services or legal advice, we have the expertise to write professionally tailored letters that help you achieve the best possible outcome in your dispute.
Our approach is designed to be affordable and accessible for everyday Australians who need efficient dispute resolution without the cost and complexity of traditional legal services.
Our Promise
At WhatLetter, we promise to provide clear, effective, and professional dispute resolution letters that help you achieve your desired outcome. Whether you need to challenge unfair charges, resolve employment disputes, or get a fair settlement, we are here to support you.
We are your partners in the dispute resolution process, not your lawyers. Our service offers you the support you need to assert your rights with clarity and professionalism, without the need for expensive legal representation.
"I was overwhelmed dealing with a major telco dispute until WhatLetter created a professional complaint letter for me. I sent it the same day and received a positive response within 72 hours."
Sarah P.
Brisbane QLD
Contact Us
Ready to get started? If you have a dispute that needs to be resolved, WhatLetter is here to help. For more information, or if you have any questions about how our service works, please feel free to contact us.
