Online Account Closure Data Retention Inquiry

This online account closure data retention inquiry is designed for people who need to put concerns about asking what personal information remains after account closure and why it is retained on record. The draft is based on your account and the documents you choose to provide.

What your letter can cover

Your correspondence can outline what you understand has occurred, identify any information still missing and ask the organisation holding the information or managing the account for correction, access, clarification of handling or confirmation of the steps being taken.

Records and details to provide

To help reflect your circumstances accurately, provide available records such as the relevant account details, dates, screenshots, reference numbers and description of the information at issue. You remain responsible for confirming the accuracy of the final letter and deciding whether to send it.

Choose the drafting option that suits your matter

Fully written single letter ($49) is for one tailored letter. Full Matter VIP ($399) provides more comprehensive correspondence and administrative assistance for one matter, subject to the agreed scope of service.

Frequently asked questions

Who is the letter for?
It can be addressed to the organisation holding the information or managing the account, or another relevant recipient you identify.

Disclaimer

WhatLetter provides professional correspondence drafting and administrative assistance based on information supplied by the customer. WhatLetter is not a law practice and does not provide legal advice, legal representation or solicitor services. No particular response or outcome is guaranteed. If your matter requires legal advice, legal representation or advocacy, consult an appropriately qualified practising Australian lawyer. You are responsible for checking the final letter for accuracy and deciding whether to send it.